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Mar 31, Optional Service Fees - A passenger is entitled to a refund of fees paid for an optional service (for example, baggage fees, seat upgrades, or in-flight Wi-Fi) if the passenger was unable to use the optional service due to a flight cancellation, delay, schedule change, or a situation where the passenger was involuntarily denied boarding. Mar 04, Compensation is required by U.S. law only when certain passengers are “ bumped ” from a flight that is oversold. The Department’s rules regarding flight delays and cancellations apply only to flights that operate to, from, or within the United States.

However, passengers flying between or within foreign countries may be protected from. Refund policy overview. Under our hour flexible booking policy, if your ticket was purchased through United in the last 24 hours and you completed your purchase one week or more before the original scheduled departure flight, it may qualify for waiver of change or cancellation fees.

While airlines will endeavour to operate according to their published schedules, they do not guarantee flight times, and flight times do not form part of their contract of carriage with you.

Flight delays & cancellations. When you purchase a flight, an airline is responsible for getting you to your destination. However, sometimes things go wrong, and a flight can be delayed or cancelled. When this happens, you may have rights under the Australian Consumer Law (ACL). The Australian Consumer Law and airlinehotline.buzzted Reading Time: 3 mins.

Real-time cancellation statistics and flight tracker links for cancelled airline flights. View top cancellations by airline or airport.